1Introduction — Your Privacy Matters to Us
Welcome to the Dice Taka platform. We believe every member's personal information belongs to them — protecting it is one of our most important responsibilities. This Privacy Policy ("Policy") applies to the Dice Taka website and all associated services.
By registering, logging in, or using any service on Dice Taka, you are considered to have accepted this Privacy Policy. Please read it carefully — everything related to how your information is handled is clearly set out here.
If you have any questions, reach out to our support team — they're always ready to help in Bangla.
This Privacy Policy applies solely to the Dice Taka platform. Dice Taka is not responsible for the privacy practices of any third-party sites or services.
2What Information We Collect
Dice Taka collects two types of information — data you provide directly, and data collected automatically while you use the platform.
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Phone number, email address | Account Verification & Notifications |
| Payment Information | Mobile Pay/Nagad number, transaction history | Deposit & Withdrawal Process |
| Betting History | Bet history, win/loss records | Service Improvement & Fraud Prevention |
| Device Information | IP address, browser information, device type | Security Monitoring |
| Usage Data | Time spent on page, click patterns | User Experience Improvement |
Dice Taka never collects more data than necessary. Every piece of information we collect has a specific purpose, clearly stated in this policy.
3How Your Information Is Used
Dice Taka uses your information solely to provide and improve its services. Each use case is explained in detail below:
- Account Management: For registration, login, password reset, and identity verification.
- Service Delivery: To process bets, payments, and financial transactions.
- Security: To detect and prevent fraud, multiple accounts, and money laundering.
- Support: To resolve your issues and complaints.
- Notification: To send SMS/email notifications for important updates, bonus offers, and transaction alerts.
- Service Improvement: Used to analyze usage patterns and improve the platform.
- Legal Obligation: To meet the requirements of applicable laws and regulatory bodies.
Dice Taka never sells your data to third parties for advertising purposes. Your information is used strictly for its intended purpose.
5Where and How Long Your Data Is Stored
All Dice Taka data is stored on secured servers. Retention periods vary depending on the type of data and applicable legal requirements.
- Account Information: Retained for as long as your account is active, and for up to 5 years after closure.
- Transaction Records: Retained for 5–7 years in accordance with financial regulatory requirements.
- Betting History: Retained for up to 3 years after account closure.
- Log Files & Session Data: Automatically deleted after a maximum of 90 days.
- Support Conversations: Retained for up to 2 years after an issue is resolved.
Once the retention period ends, your data is securely deleted or anonymised so that you can no longer be identified.
6Cookies & Tracking Technologies
Dice Taka uses cookies to keep the website running smoothly and to improve your experience. Cookies are small text files stored in your browser.
You can manage or delete cookies at any time through your browser settings. Please note that disabling certain essential cookies may affect how the site functions.
7Your Rights Over Your Data
Dice Taka believes you should have full control over your own data. To that end, we guarantee the following rights:
Right to Access
You can find out at any time what information Dice Taka holds about you. Submit a request to our support team and a full copy of your data will be sent to you within 30 days.
Right to Rectification
You can request corrections to inaccurate or outdated information. Some details can be updated directly from your profile settings.
Right to Erasure
Upon request for account closure, all personal data beyond what is legally required to be retained will be permanently deleted.
Right to Restrict Processing
You may opt out of having your data used for specific purposes, such as unsubscribing from marketing notifications.
Right to Data Portability
You may request a copy of your data in a portable format (CSV/PDF).
Right to Lodge a Complaint
If you suspect a data protection breach, you may file a complaint directly with our support team or the relevant authority.
8Our Technical Measures for Data Protection
Dice Taka uses industry-standard technology to protect your information. Security is enforced at every level:
- SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
- Database Encryption: Stored data is kept in encrypted format.
- Two-Factor Authentication (2FA): An additional layer of security at login.
- Real-Time Monitoring: Unusual logins or transactions are detected instantly.
- Regular Security Audits: Systems are regularly audited by independent third-party experts.
- Restricted Access: Only authorized personnel can access specific data.
Data protection is an ongoing commitment. Dice Taka regularly updates its security measures to stay protected against emerging threats.
9Protection of Minors
Dice Taka strictly does not serve anyone under 18. Collecting or processing data from minors is against our policy.
If a minor has registered by mistake and we become aware of it, the account will be closed immediately and all associated data will be permanently deleted.
If you become aware of a minor using Dice Taka, please notify our support team immediately.
10Privacy Policy Update Policy
Dice Taka may update this Privacy Policy as needed. For significant changes, registered members will be notified in advance via email or SMS.
The date of each update will be noted under the "Last Updated" section at the top of the page. Continued use of the platform after any changes constitutes acceptance of the revised policy.
11Privacy Contact
For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:
- Email: support@dice-taka.com
- Support: Get 24/7 help via live chat
- Response Time: Responses are typically sent within 24–48 hours
Requests to delete or correct your information will be processed within 30 days following identity verification.
6 Layers of Privacy Protection
Your data is protected at every level
End-to-End Encryption
All data between your device and Dice Taka's servers is protected by SSL encryption. No one can intercept or read your information in transit.
Zero Data Sales Policy
Dice Taka never sells your information to advertisers or third parties. This is an absolute, non-negotiable policy.
Transparent Data Practices
You are always informed about why a particular piece of information is being collected. We do not request unnecessary data, and nothing is used beyond its stated purpose.
Fast Data Request Response
Requests to view, correct, or delete your data are completed within 30 days — and in most cases, much sooner.
User Controls
You have full control over which notifications you receive, which cookies you allow, and when to close your account.
Regular Security Updates
Dice Taka's security infrastructure is regularly audited by third-party experts and updated to protect against emerging threats.
Privacy Enquiries
Straight Answers to the Most Common Questions
Your Privacy Is Guaranteed — Join Now
Your data is completely safe with Dice Taka. Transparent policies, robust technology, and respect for your rights — that's our commitment.